Our Products

Software We Build and Operate

The products we design, run and support ourselves. Client projects are delivered under contract and, where agreed, under NDA — references are available on request.

Our productSmall-business phone answering

receptionists.io

An AI phone receptionist for clinics, salons, home-service companies and agencies. Each customer gets a dedicated US phone number that is answered around the clock by an assistant trained on their business.

The Challenge

Small businesses lose bookings when calls go unanswered, but a human receptionist is unaffordable for most of them. Voice AI only helps if it can actually book, confirm and follow up — not just talk.

Our Solution

We built the full stack: a low-latency voice pipeline (speech recognition, a language model and speech synthesis streamed over the phone call), a multi-tenant platform that provisions a number per customer, two-way calendar sync with Google and Outlook, CRM sync with HubSpot, Pipedrive, Salesforce, Zoho and GoHighLevel, and transactional SMS for appointment confirmations and reminders with STOP/HELP handling.

Tech Stack

Next.jsNode.js / TypeScriptPythonPostgreSQLRedisBullMQSocket.IO

Key Results

  • Live in production at receptionists.io
  • Calendar, CRM and SMS integrations shipped
  • Self-serve plans from $89 to $499 per month
Our productHVAC · Med spas · Design studios

Industry editions of receptionists.io

Pre-configured versions of the platform for specific trades, each with its own landing site, call scripts, booking rules and follow-up flows.

The Challenge

A generic assistant sounds generic. An HVAC contractor needs emergency-call triage and service-area checks; a med spa needs treatment-specific intake and consultation booking.

Our Solution

The core platform exposes agent templates, rule engines and booking policies per vertical, so each edition is configuration on the same codebase rather than a fork — one voice pipeline, one integration layer, several products.

Tech Stack

Next.jsAgent templatesRule engineCalendar & CRM integrations

Key Results

  • One platform, several industry products
  • Shared voice pipeline and integrations
  • New vertical = configuration, not a rewrite

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